Costumer feedback

Read, what other think about us.

"you will not be disappointed"

"you will not be disappointed"

Last week we were sailing with Viking my friend had to go to the hospital which was pretty scary being in a foreign country. Stefan picked up my friend, his wife and myself brought us to the hospital made sure we got checked into the hospital. He gave us the information to call him when we were ready. We didn’t have to call him he came back to check on us. 

[...]

Stefan offered to take me back to the boat on his Rikscha I had never experienced anything like this in my life the young lady rode with us. This was one of the highlights of my trip who would have thought that a trip to the hospital would be so enjoyable. 

[...]

Please look him up for a tour you will not be disappointed ***** that’s my five stars from the USA 🇺🇸

Dezember 10, 2018

"a lifesaver!"

"a lifesaver!"

Rikshaw driver Stefan a lifesaver!

A detour from our Rhine riverboat cruise to a dentist in Cologne serendipitously linked us to the shuttle service Rikolonia. Stefan met me near the boat, arranged to pick me up after lunch and to pick up my husband (who has difficulty walking) at the boat, took us to the dentist, stayed to translate with the receptionists, returned later to pick us up, gave us an informative tour of the old town area, took us to a pharmacy to fill the script, helped my husband with an ATM, and delivered us safely back to our boat.

The best part--he was graciously cheerful and ever so helpful the entire time! He really was a lifesaver that day and made our visit to Cologne all the more memorable. Highly recommend!

Octobre 21, 2018

"Perfect Tour of Cologne!!!"

"Perfect Tour of Cologne!!!"

We were in town on a Viking River Cruise and worried about the walking tour they were offering (heat was unbearable ... one of the ship's stewards suggested Rikolonia... it was fantastic!!! Stefan the owner showed up with another rik shaw driver and toured us all around, taking us to specific spots we asked about and even took some pics of us. He was extremely knowledgeable and friendly and offered a lot of tips about Cologne.

Would highly recommend this to ANYONE!

July 28, 2018

"thank you for being our Angel"

"thank you for being our Angel"

 I just wanted to thank you for your help and kindness in Cologne.

You went out of your way to go to the apothecary for us, not once but twice. You probably don't remember because you meet so many tourists, but we remember you.

I had never been to Germany before and I loved everything and everyone I met. The German people were so nice, warm and friendly, I would love to be able to return some day.

Our daughter spent three months in Cologne last Fall and was enchanted too.

Again thank you for being our Angel that day in September.

Beth M.

North Carolina, USA

Octobre 12, 2017

"We were lucky to be connected with Rikolonia"

"We were lucky to be connected with Rikolonia"

When we got to Cologne on our river cruise, we opted for a rickshaw tour rather than the walking tour. We were lucky to be connected with Rikolonia. We were further lucky to have Stefan the owner as our bicycle tour guide. He took us to places that the walking tour did not. He was very knowledgeable about Cologne history and current. We enjoyed it very much would highly recommend this as a way to tour Cologne.

August 1, 2017

"Wonderful service"

"Wonderful service"

 

Hi Stefan,

Thanks so much for your wonderful service – I will never hesitate to recommend you guys as you are always so friendly with the guests and we receive many positive comments.

Best regards

Sharon

Mai 15, 2017

“It was fantastic !!”

“It was fantastic !!”

Hi Stefan,

It was fantastic !! It was totally perfect for our group of slow walkers...Your guys were super nice and knowledgeable. Thanks again for putting this together for us.

Michelle

Oktober 13, 2016 

“Zehn Stars”

“Zehn Stars”

I wish I could give this service "zehn" stars because Christoph made my trip to Cologne better than it would have been. He told stories as he pedaled and really gave me a special awareness of the uniqueness of Cologne. He stopped often to finish his story and I loved each one. After a fabulous ride back to my boat, I went inside to tell everyone about my ride. About an hour later, Stefan the owner had tracked me down at my ship because my cell phone had dropped out. I had no idea it was missing and was so happy that Christoph and Stefan had made such an effort to return my phone to me. Everyone who visits Cologne should use this Rikolonia and I told the travel people on my ship as well. This company is one of the stories I will remember and tell for many years to come. I wish I could write this in German as well but my German is nicht gut. Danke!!!!!!!

March 25, 2016 

Stephanie Haugen Schaar, Florida, United States

“Rickshaw Ride"

“Rickshaw Ride"

Our experience with Rikolonia was awesome. Would highly recommend anyone that would like to see Cologne with a personal tour guide!

April 15, 2016

Laura W

Yalaha, Florida,United States

“Rikolonia wonderbar!!!”

“Rikolonia wonderbar!!!”

Great ride with Stefan, Toby & Anna on a lovely sunny day with 3 rickshaws. Great personalities, informative, fun, fun. Especially for us seniors who couldn't walk too far across the "padlock bridge".

Lynnette, Peter and Letty

April 10, 2016

Abita Springs, Louisiana, United States

“No doubt, a great way to see Cologne...these guys are fun and informative!”

“No doubt, a great way to see Cologne...these guys are fun and informative!”

Rikolonia and Stefan are the real deal. In today's world, trust is everything and this company and their services deliver. Do not hesitate to access their services...they are professional, friendly and fun. They will go out of their way to make sure you enjoy your time with them. Oh BTW Stefan took me to a Doctor's visit in Cologne since I was not feeling well and he stayed with me and translated to staff what I needed...then he took me to the pharmacy to get the meds. To Stefan, Toby and the gang---thanks!

April 1, 2016

Joe S, Roanoke, Virginia, United States

"you turned a bad day into a memorable one"

"you turned a bad day into a memorable one"

Dear Stefan,

Thank you so much for finding a doctor for my medicine then the pharmacy and of course the great bowl of potato soup...you turned a bad day into a memorable one..

I hope we meet again..

November 25, 2015, Sandra Ames

"Thank you for all your help and outstanding service"

"Thank you for all your help and outstanding service"

Once again I would like to apologize for making your busy day even busier J

And of course I would like to thank you for all your help and outstanding service, the guests were over the moon again.

Thank you and see you soon 

Yours sincerely,

Viking Lofn 

7. Mai 2015

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